What if my package gets lost or arrives damaged?Updated 6 days ago

We do our absolute best to make sure every order arrives safe and sound — but sometimes, shipping adventures can get a little bumpy! 💌

🚚 Lost Packages
If your order hasn’t arrived within 30 days, please contact our support team at [email protected] with your order number and any relevant details. We’ll investigate right away and make sure you’re taken care of!

💔 Damaged Packages
Oh no! If your package arrives damaged, please report it to us within 48 hours of receiving it. Send us an email at [email protected] with clear photos of the damaged item(s) or packaging.

Once we review your case, we’ll send you the possible solution for your case— whichever fits best. We’ve got you covered! 💪✨