Noshio logo
Noshio logo

All articles

My order was marked delivered, but it’s not here.Updated 10 days ago

📬 My order was marked “Delivered,” but it’s not here!
Don’t worry — this happens sometimes! 🕵️‍♀️

If no one was home when your order arrived, the carrier may have left your package in a safe spot (like your porch, mailbox, or with a neighbor). Here’s what you can do:

  1. Check around your home — including with neighbors or your building management.

  2. Double-check your shipping address in your order confirmation email to make sure it was sent to the right place.

  3. Wait a little longer — sometimes, packages are marked as “Delivered” but arrive within the next 24–48 hours.

If you’ve done all that and still can’t find your package, please reach out to the carrier for delivery details.

And of course, if you still need help, feel free to email our team at [email protected] — we’ll do our best to assist you! 💌

Was this article helpful?
Yes
No